App Marketplace - Introducing Uninstall Feedback

Modified on Mon, 11 May at 1:30 AM

Overview:

We’ve introduced a simple way for users to share feedback when uninstalling an app. This helps us better understand your experience and continuously improve the Marketplace for everyone.

What’s New?

Uninstall Experience :

  • Structured Feedback Collection - Users can now select predefined reasons like pricing, bugs, missing features, or usability issues. Whitelabel breach as an option would be available to only account users.


  • Optional Detailed Input - Users can share additional context or suggestions to help developers improve.


  • Frictionless & Anonymous - Feedback is optional and anonymous, ensuring higher response rates and honest inputs. Your account user details would not be shared with the developers.


Why It Matters?


 Your feedback helps the Marketplace team:

  • Improve app quality and reliability

  • Identify common issues faster

  • Enhance overall user experience

Even a quick response goes a long way in making the ecosystem better for everyone.


What's next?


Introducing quality signals on apps to improve transparency and help users choose with confidence.

Preview:

Platform Users:
 

Account Users:



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