What’s New?
- New Widget Placement control introduced at the top of the Style tab:
- Sticky – floating widget on page corner (default)
- Embedded/Inline – renders Voice AI widget inside website content
- Added Display Mode selection for embedded widgets:
- Avatar – static visual representation
- Visualiser – dynamic voice-based visual cues
- Introduced Interface Size customization (Small, Medium, Large) for Visualiser mode.
- Real-time preview updates based on placement and display selection.
- Inline widget now shows CTA below avatar/visualiser (e.g., “Call us here”).
How It Works:
- Navigate to Sites > Chat Widget > Style tab.
- Select Widget Placement: Sticky or Embedded/Inline.
- For Embedded:
- Choose Display Mode (Avatar or Visualiser)
- If Visualiser is selected > user can choose to configure the Interface Size.

4. Customize remaining available styling options.
5. Copy code via Get Code:
- Sticky > floating script
- Embedded > inline embed snippet (div/iframe)
6. Paste code into your website where you want the widget to appear.

Why It Matters:
- Enables non-intrusive Voice AI experiences embedded directly into website layouts.
- Unlocks design flexibility for landing pages, funnels, and content-driven sites.
- Introduces visual interaction patterns (visualiser) for more engaging voice experiences.
- Lays the groundwork for highly customisable Voice AI widgets across different use cases.
- Supports better conversion-focused placements vs generic floating widgets.
What’s Next?
Enhanced customisation and personalisation with new visualiser options.
Notes:
- Some customisation options (like widget position & contact form toggle) are disabled in Embedded mode of voice AI widgets.
- Display Mode variations are currently optimised for Voice AI experiences.
- Multiple embedded widgets can be used across the same site.
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